Privacy Policy

Last Updated: January 15, 2026

This Privacy Policy describes how Orientagar (hereinafter referred to as “we” or “the Site”) collects, uses, and discloses your personal information when you visit our website, use our services, or interact with us regarding our hand-woven jewelry (collectively referred to as “Services”).

We are committed to protecting the privacy of our customers and the talented mothers in our community who craft each piece with over 20 years of artisanal expertise.

1. How We Collect Your Personal Information

To provide our handcrafted Services, we collect personal information from various sources:

  • Information Provided Directly by You: * Contact & Order Details: Your name, shipping address, billing address, and email address.
    • Customization Details: Information shared during consultations via WhatsApp (+86 180 0760 9443) or Email (orientagar@outlook.com), including specific color preferences, style adjustments, and measurements.
    • Customer Support: Any messages sent to our studio regarding the 7-30 day production timeline or artisanal details.
  • Information Collected Automatically:
    • Usage Data: We use Cookies and similar technologies to collect device information, IP addresses, and how you interact with our collection.

2. How We Use Your Personal Information

We use your information to honor our commitment to craftsmanship and community support:

  • Fulfilling Orders: To process payments, arrange shipments via our carriers, and provide you with tracking updates from orientagar.
  • Personalized Communication: To reach out via WhatsApp or email to confirm your custom requirements before our mothers begin the weaving process.
  • Service Improvement: To understand which designs our customers love most, allowing us to provide more sustainable employment opportunities for our artisans.

3. How We Disclose Personal Information

We do not sell your personal information. We only disclose it in the following necessary circumstances:

  • Service Providers: To third parties that perform services on our behalf, such as payment processors (WordPress/PayPal) and logistics carriers.
  • Legal Obligations: To comply with applicable laws, respond to legal requests, or protect our studio’s rights and safety.

4. Cookies and Tracking

Our website uses Cookies to enhance your browsing experience. You can manage Cookie preferences through your browser settings, though some features of our site may be affected.

5. Security and Retention

We take reasonable security measures to protect your data. We retain your personal information only as long as necessary to maintain your account, fulfill your custom orders, and comply with legal requirements.

6. Your Rights

Depending on your location, you may have the right to access, delete, or correct the personal information we hold about you. To exercise these rights, please contact us using the details below.

7. Children’s Data

Our Services are not intended for children. We do not knowingly collect personal information from children.

8. Contact Us

If you have any questions about our privacy practices or wish to discuss your personal data, please contact our studio directly:

  • Email: orientagar@outlook.com
  • WhatsApp: +86 180 0760 9443
  • Website: https://www.orientagar.com

Artisanal Excellence

With over 20 years of mastery in hand-weaving, we guarantee that every accessory is 100% handmade with precision and soul. We ensure every stitch meets the highest standards of artisanal excellence.

Custom Crafted

Every order is uniquely woven specifically for you. Our dedicated production timeline of 7 to 30 days ensures that your custom piece receives the patient attention and time it truly deserves.

Empowering Mothers

We are more than a brand; we are a community. Your purchase directly supports local mothers, providing them with meaningful employment in a workspace that honors both their craft and their families.